Refund & Cancellation Policy

Free trial

Every new workspace gets a free trial of 14 days. No payment details are collected during the trial, so nothing is charged when it ends.

Subscriptions and renewals

Dilea is sold as prepaid monthly or annual subscriptions. Each payment covers the period stated on your invoice.

Subscriptions do not renew by charging you automatically. Before a period ends we remind you, and you renew from the Billing page.

After a period ends there is a grace period of 7 days. If you don’t renew, the workspace becomes read-only; your data is kept and is restored to full access as soon as you renew.

Cancellation

You can cancel at any time from Settings → Billing & Plan. Cancelling stops future renewals; you keep full access until the end of the period already paid for.

You can withdraw a cancellation at any time before the period ends.

Refunds

Because the full service is available immediately after payment, fees already paid are generally non-refundable, including for partially used periods.

We will refund you where the law requires it, where you were charged twice or in error, or where we were unable to provide the service as described. Write to support@dileaventures.com within 7 days of the payment with your invoice number.

Approved refunds are credited to the original payment method within 5–7 business days, and the related tax invoice is cancelled.

Upgrades and plan changes

When you switch plans during a paid period, the unused value of your current period is credited against the price of the new plan. Credits are not paid out in cash.

Delivery of service

Dilea is an online software service. Access is delivered instantly to your workspace once payment succeeds; nothing is shipped physically.